Last Updated: 16 October 2026

Welcome to Divya Pujanam. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Website Use

You agree to use our website lawfully and provide accurate information when placing an order. You must not misuse the website, attempt unauthorized access, or interfere with its operation.

2. Products and Descriptions

Divya Pujanam offers pooja and ritual products, including Cow Dung Sambrani Cups, Cow Dung Ghee Diyas, and Kande for Havan.

We make reasonable efforts to display accurate product descriptions, photographs, ingredients, and other details. However, slight variations in colour, texture, shape, or appearance may occur because of the natural materials and traditional production processes used.

Please read product descriptions and usage instructions before use.

3. Pricing and Availability

Prices are displayed in Indian Rupees (INR), unless stated otherwise. Product availability, prices, offers, and promotions may change without prior notice.

Any applicable shipping charges and other fees will be disclosed before you complete your purchase.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to decline or cancel orders for legitimate reasons, including stock unavailability, pricing or listing errors, suspected fraud, or delivery restrictions. If payment has already been collected for an order that is cancelled, an appropriate refund will be arranged.

5. Payments

We may offer online payments through supported payment providers, including Razorpay, and Cash on Delivery (COD) where available. Payment options depend on the serviceability of your location and the options displayed at checkout.

6. Shipping and Delivery

Orders are subject to our Shipping & Delivery Policy. Delivery timelines are estimates and may vary depending on your location, courier availability, and other circumstances.

7. Cancellations, Returns and Refunds

Orders are subject to our Cancellation Policy and Return & Refund Policy. Please review these policies before purchasing.

Nothing in these Terms & Conditions limits any consumer rights that cannot lawfully be excluded under applicable law.

8. Intellectual Property

The Divya Pujanam name, logo, product photographs, website content, designs, and other original materials may not be copied, reproduced, or used commercially without prior authorization, except where permitted by law.

9. Limitation of Liability

To the extent permitted by applicable law, Divya Pujanam is not responsible for indirect losses arising from the use of the website or delays caused by third-party service providers. Nothing in these terms excludes liability that cannot legally be excluded.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page. Continued use of the website will be subject to applicable law and the terms in force.

11. Contact Us

For questions about these Terms & Conditions, orders, or our products, please contact us using the official details listed on our Contact Us page.