Last Updated: 16 October 2026

Divya Pujanam respects your privacy and is committed to handling your personal information responsibly when you visit our website or place an order.

Information We Collect

Depending on how you use our website, we may collect:

• Your name, phone number, email address, and billing or shipping address.

• Order details and purchase history.

• Payment status and transaction references supplied by our payment providers.

• Information relating to customer support requests.

• Technical information such as browser type, device information, cookies, and website usage data.

How We Use Your Information

We use your information to:

• Process, confirm, and deliver your orders.

• Facilitate payments and Cash on Delivery services.

• Provide order updates and customer support.

• Improve our website, products, and shopping experience.

• Prevent fraud, protect our website, and meet legal obligations.

• Send promotional communications where permitted and, where required, with your consent.

Payments

Online payments may be processed by third-party payment providers, including Razorpay. Your payment is subject to the relevant provider’s terms and privacy practices.

We do not intend to store your complete card details or payment passwords on our website.

Sharing of Information

We may share relevant information with trusted service providers, including courier companies, payment processors, website hosting providers, and technical service providers, where necessary to operate our business.

We may also disclose information where required by law or to protect our legitimate rights and interests.

We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, improve performance, and understand website usage. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, or disclosure. However, no online system can guarantee absolute security.

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, legal compliance, accounting, and dispute resolution.

Third-Party Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page.

Contact Us

For privacy-related questions or requests, please contact us using the official details listed on our Contact Us page.