Shipping & Delivery Policy

Last Updated: 16 October 2026

At Divya Pujanam, we strive to deliver your pooja essentials safely and efficiently across our serviceable delivery locations in India.

Order Processing

Orders are processed after successful order placement and payment confirmation, where applicable. Processing may take approximately 1–3 business days, excluding Sundays and public holidays.

During festivals, promotional periods, or unusually high order volumes, processing may take longer.

Delivery Time

Estimated delivery is generally 3–7 business days after dispatch, depending on your location, courier availability, and other logistical factors. Remote locations may require additional time.

These timelines are estimates and are not guaranteed delivery dates.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order. Any free-shipping offers will be subject to the conditions stated in the relevant offer.

Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided during checkout, where tracking is available.

Delays and Delivery Issues

Delivery may be affected by weather conditions, festivals, courier disruptions, incorrect addresses, or circumstances beyond our control.

If your order is delayed, marked delivered but not received, or arrives damaged, please contact our support team with your order number.

Incorrect Address

Please check your shipping address and phone number carefully before placing an order. If you notice an error, contact us as soon as possible. Address changes may not be possible once the order has been dispatched.

Cash on Delivery

COD orders may be subject to serviceability, courier restrictions, and order verification. Please ensure that someone is available to receive the package and make the payment when it arrives.

Contact Us

For shipping or delivery assistance, please visit our Contact Us page and provide your order number.

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